Language-Tree Diploma


LANGUAGE TREE GENERAL FAQs | TECHNICAL FAQs

Q: Do you have a French Vol. 2?

A: Yes, the French volume 2 will be available in November 2006.


Q: What is the appropriate age range for your DVDs?

A: Our videos are recommended for children aged 3-9. This is just a suggested range and we have heard that adults and older children have also enjoyed learning from our videos.


Q: How long is each video?

A: Each video is approximately 30 minutes long when played straight through.


Q. Is Chinese Level 1 the same material as "Learn Chinese with Billy and Benboo"?

A: There is some overlap in terms of the lesson content (2 of the 5 chapters deal with similar topics) but Chinese for Kids vol. 1 is a completely new format that we're sure your child will also enjoy. In this DVD, the characters are played by native speaking actors. This is combined with 3-D animated cartoons. We've also added new songs and, most uniquely, interactive DVD games that can be played with the DVD remote control or with your computer mouse. It really takes the entertainment factor to a new level.


Q: Is Spanish Level 2 the same material as "Learn Spanish with Carlos & Chiquitita"?

A: There is some minor overlap in terms of the lesson content but Spanish for Kids vol. 1 is a completely new format that we're sure your child will also enjoy. In this DVD, the characters are played by native speaking actors. This is combined with 3-D animated cartoons. We've also added new songs and, most uniquely, interactive DVD games that can be played with the DVD remote control or with your computer mouse. It really takes the entertainment factor to a new level.


Q: Are your product CD-ROMs?

A: No, it is in a DVD format.


Q. Can I play your product on my computer?

A: Our DVDs can be played in any computer with a DVD player. The interactive games embedded in our DVDs can be played using your mouse like a computer game.


Q: I do not feel comfortable ordering through the Internet. Can I mail in a check?

A: Yes, you can send a check or money order (please include $5.50 for Shipping & Handling and appropriate tax if you live in California) along with your order to:

Language Tree
c/o Ana Leung
240 Lombard Street, Suite 627
San Francisco, CA 94111

If you would like shipping confirmation, please include your email.


Q. Where is Language Tree based?

A: Language Tree is headquartered in San Francisco, California.


Q. Are Language Tree DVDs able to be played in other countries?

A: Language Tree DVDs are region free and play fine on all newer DVD players.


Q. My baby is (1 or 2) years old. Is this too young?

A: Most experts agree that the earlier, the better. Some feel that exposing your child to different sounds that make up words ("phonemes") from a foreign language at a very earlier age (infant - toddler) is the first step towards building fluency in that foreign language. If exposed often enough, he will begin to recognize these sounds and hopefully start to repeat them. Videos are a great way to expose your child to the sounds and "sights" of a foreign language. While Language Tree products are developed for an older age group - 3+, babies can also benefit from just watching the action and hearing the songs and dialogue.


Q. When will my DVD be delivered?

A: Your order will generally be shipped within 48 hours. We use USPS First Class for shipping. It will take from 3 days up to 14 days for delivery.


Q. Who should I contact if I have further questions?

A: Please email info@language-tree.com and you will receive prompt attention to your inquiry.

 

 

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